


This is my blog, my web log, my journal. My plan is to share my experiences as a Poker Dealer at the World Series of Poker and the World Poker Tour.
Portrait of Dan, half my age but still my poker guru, instructor, friend and now Dealer Coordinator. Law school will be taking Dan's career in a new direction soon.
Rio Secco Golf Club is situated high in the hills overlooking the Las Vegas Strip. It is where Butch Harmon has his golf school and where Tiger Woods once honed his game. Tiger's course record scores are printed hole by hole on the scorecard. Employees of Harrah's get to play it for a deeply discounted employee rate, but tee times are limited to late afternoon, the hottest part of the day. Our daytime high temperature was 104 degrees. The course was beautiful but it was hot. In the middle of the round I think I was getting a touch of heat stroke and my game fell apart. I wasn't as worried about missing fairways as I was about my rapid heartbeat and feeling a bit dizzy. It is no wonder that we were the only ones out there. I had two bottles of water and a quart and a half of Gatorade and was still getting dehydrated.
Despite all that I played some good golf in spurts. After the sun lost its sting I was able to birdie the spectacular 18th hole, my second bird of the day. Someplace along the way I also made an eleven, but we failed to calculate a grand total at the end. Dan and I were playing match play and he had me four down by the turn. Blue Moons are on me!
This is a problem I didn't think I would encounter during my tour as a dealer at the Series. Lack of work. While there are more poker tables filled with players than anyone has ever seen anywhere, they have hired more than enough dealers to handle it. Case in point was last night. I got to work at six and my first assignment for the $1500 Hold'em tournament that began at noon was to go on break until 6:55 then push into the tournament. When I got there, the players had left for their 90 minute dinner break, so my job was to sit at the table and guard the players' chips. Two tables of guard duty, another break and the players returned. I came back from my break and dealt about five or six hands and my table got broken. This meant that I didn't have a table to deal. Checking with the Dealer Coordinator, there was no other work for me. I was given an "Early out".
Note: Breaking tables - in a tournament, as players bust out throughout the tournament, their seats are filled by breaking a table at the end and sending all of the players from that table to fill the empty seats all around the tournament. That way, the tables melt down to the ultimate single "Final Table" in an orderly fashion. A dealer at a table that is broken is taken out of the rotation and reassigned if there is work available.
What to do? I've only been at work for a few hours and my housemate is in the same situation. We decided to go home, change clothes and go play Poker at the Orleans Casino. We had heard rumors that they have a pretty lively Poker Room over there and figured to give it a shot. We played $1 - $2 No Limit Hold'em at different tables. Interestingly, we both had similar nights, getting down over a hundred and then playing the rest of the night to claw back to even and walk away with a small profit for the evening. Breakfast at Denny's at 2 AM.
All right. Here's my story and I'm sticking to it.
I pushed into table #37, an Omaha High-Low (Eight or better) $10-$20 game with a $15 kill (i.e. the stakes go up if a player scoops a big pot.) Omaha is a notoriously difficult game to deal. OK, it's not all that difficult for an experienced dealer, but for us rookies, there is a lot going on. You have to count the well when you get to the table, make change and take a $4 rake every hand during the play of the hand and stack the pot (with your one free hand) every hand because High-Low means that the highest hand gets half the pot and the lowest hand gets half the pot. Because each player is dealt four cards it is also possible that one player can make both the highest and the lowest hands using different combinations of cards from their hand and the board. All this means is that as a dealer, there is a lot to do and a lot to think about. Easy for a veteran, somewhat tougher for a rookie.
The other problem for us rookies is that sometimes players get a little testy because they want the game to go fast, especially if they are the kind of player that uses a tight strategy to make money at the game. A tight player only plays the best starting hands and plays them very aggressively with the idea that they will push their edge, and make money because they'll win big pots and just fold away the rest of them. Because they only play one out of five or six hands, they often "encourage" the dealer to move the game along as they fold and fold awaiting a good starting hand.
Last night, when I arrived at table #37, the previous dealer had left the well a mess. Typically, the chips in the well are neatly organized. Chips are counted in stacks of twenty and plastic spacers called "lammers" are used to separate the stacks. This makes it easy to count. A stack of white chips is twenty dollars, a stack of blue - forty and a stack of red is a hundred. This well was a mess. On the left was a big stack of 50 or 60 white chips, there were two partial stacks of blue and the reds were uneven. The dealer is responsible for the money. Dealers have to make up shortages out of their pocket and can be terminated if their well is found consistently short.
So I sat down and dug in my heels because I knew it was going to take a few minutes to straighten this out. The player in seat 8 was impatient. "Come on, deal!" "Let's go." "What are you doing dealer? Let's get the cards out." His harassment made me want to take even greater care straightening out this well. I lammered off the chips and got it where there was only a single "working" stack of white, blue and red chips and then counted them quickly and seeing that they were right (or maybe two dollars over). His harassment continued. Although he folded four out of five hands he followed all the action. "Stack that pot up." "Come on." "Let's go" "That's it, split 'em up. Do it!" "Wait! - No! - He get's half the low. Come on dealer, split 'em up!" "What's the problem?" "DEAL."
He finally plays a hand at the end of my half hour session. It is a big one. It is raised and re-raised before and after the flop with four players in it. It was likely the largest pot of my session. The board read 5-6-K-J-9 with all four suits showing. The lady in seat 3 shows her cards and declares, "Straight!" with a proud smile. She held a 7 and an 8 in her hand. Two others mucked but seat 8 just sat and stared at his cards. Then he stared at the board, shaking his head seemingly trying to figure out where he went wrong. Still shaking his head he slowly stood up putting his hand over his cards and stared at the board some more. Then he picked up his cards again, looked at them and showed them to someone standing behind him, said something and then turned back to the game, looked at the board and stared at his cards. Everybody at the table was rolling their eyes and shaking their head waiting for him to show or muck his cards.
"They're not gonna change." said the dealer.
Oops. That's not really the right thing to say in this situation. That's a smart-ass comment from an irritated dealer giving back a little needle to a guy who he thinks might have deserved it.
He erupted into a tirade. I didn't really listen to what he was saying. I just worked on getting this huge pot pushed over to the winner, collecting the cards and setting up to leave the table. "New dealer coming in! Thank you all for your tokes and good luck to everybody."
After I moved to the next table where I had to again straighten out a well that was a wreck, I was relieved early by a dealer telling me that I needed to go talk to the Dealer Coordinator i.e. the boss. Oops.
"What happened?"
After telling my story, he assured me that I had not handled the situation in the best manner and that I should not let it happen again. He gave me the option to leave or to deal some more at another table, but it was after 1 AM and I had been there since 6. I took the option to clock out.
They say you'll see all kinds at the poker table. They are correct. Tee shirts, sweat shirts and occassionally, a flowing cocktail dress looking elegantly chic at the table.
I could't really get a good photo, but trust me, she was wearing a very pretty dress. I couldn't tell you if she was winning, but she seemed to be spending a good deal of time counting her chips.
What are "Time Pots"?
For some of the higher limit games, rather than the dealer making change and taking $4 out of every pot, the players are charged a straight fee ($8 per half hour at WSOP) that is collected every half hour.
When I played at Motor City Casino or at the Majestic, every player would put their $8 in front of them and the dealer would collect it, color it up and put it on the rake slide until a supervisor approved it.
Apparently, this is not the norm in Vegas or California casinos. Here, the players expect the dealers to just continue to deal hands once the supervisor has announced for dealers to collect time. They assume the dealer will just take the time fee out of the next pot. They seem to think that it would be a waste of time if everybody at the table has $25 chips and hundred dollar bills to have the dealer make change for $8 for each one of them. Problem is, it was announced that any dealer caught dealing time pots rather than collecting the rake could be fired. This means that we can anticipate having arguments with our players. I can still hear it, "Just DEAL! Don't worry about it!"
The only solution I can see is to tell the players (let's assume 6 players at the table) that I need $48 for time before I can deal another hand. Then I can either take $8 from each player or one player can step up and toss the $48 into the middle. Chances are a player will toss out two green $25 chips and I will break one, giving the player $2 change and put the rest on the slide until the supervisor says I can drop it. Whether or not the winner of the next pot reimburses the player for the time would not be the dealer's worry. I sure hope our Dealer Coordinators don't define that procedure as a "Time Pot" or I'll be in trouble!